ProRetention™ is a unique product in the education space. This retention software was conceived and developed by QuScient. It is a comprehensive student contact management and retention enabling system aimed at student service with student lifecycle information, their documents, academic or administrative milestones, and other profile data supported by issue management features to raise student problem tickets and track them to satisfactory closure. It provides a complete and robust workflow to ensure that all the issue tickets are closed in a timely manner thereby creating inter-departmental accountability eventually resulting improved student satisfaction levels.
ProRetention™ is deployed in the following schools in the US with more 3000 active users spread across these schools.
- Regionally accredited online university with 33000 online and 3000 campus students based out of South West USA
- An established online and ground college based out of Los Angeles with a focus on career education, computing and entrepreneurship
- Regionally accredited university based out of Chicago, IL focused on Business Studies, Health Care and Arts
- 160 year old online and campus based university based out of Cleveland, Ohio
- UK based fortune 500 e-learning company
- 100 plus year old UK University (requirement gathering in progress)
Other Projects in Higher Education space
An online University Simulation System to perform statistical analysis of the performance of students. The system allows the instructors to create basic statistics for a University. Further the system has provisions to create a questionnaire and allocate students to the configured University. It provides an efficient way of collecting information from a large number of students. Statistical techniques are used to determine validity, reliability, and statistical significance. Data collection is flexible and supports wide range of information to be collected. They can be used to study correlations, values, beliefs, and past behaviors.
Student Application System (SAS) is a web based application used for entering student applications into the ERP - Datatel. Prior to SAS, applications were entered into Datatel directly, the result of which Datatel was exposed to the risk of storing incorrect details. Because of this there was a need to have an intermediary system which makes sure that applications entered into Datatel are complete in all respects. SAS helps in accurate entry of application details into Datatel.
The objectives of SAS are, a) Completeness: Make sure that every application entered into Datatel is complete with all the necessary details, b) Accuracy: Details entered are accurate and duly verified. The objectives are achieved by validating applications and listing the missing information in respect of each application, providing facility for tracking and filling-in of missing information in respect of each application after validation and validation is done for 'Online' as well as 'Paper' applications.
A reporting system (application) that takes data elements from the various sources, integrate them, churn standard reports for any given time period and alleviate the many challenges posed to key resources by the exiting manual system.
Transactions are tracked eliminating time consuming manual process. The system establishes the accuracy of royalties distributed by universities reports for eligible amounts, Royalties owed by the company to the universities and Loan repayments to bank.
The system directly interacts with an existing Lead management system at the company location and seamlessly exchanges the required data for the statistical reports.
Lead Management System (LMS) is an application that enables sales staff to build positive, meaningful relationships with customers throughout the sales process. It helps the executive team to control the sales team, organize leads and contacts, manage the pipeline, and increase profitability by streamlining sales efforts within the organization.
LMS system can be plugged in to any order processing system. When leads are converted, they can be taken to the next stage of processing in a seamless manner thus enabling cycle time reduction.
The company has multiple systems running on multiple databases. The data is required to be entered into multiple systems multiple times by different departments. This causes data inconsistencies across all systems and doubles and triples the amount of resources needed to enter data. This also has affected revenue reporting and billing as the numbers do not match in all systems.
The Enterprise project is designed to consolidate different systems into one central system with one central (Enterprise) database in order to reduce the data inconsistency and duplication. This application is developed using the PDQ framework using Object Relation Model. This translates the data objects and converts the stored procedures, tables etc and handles security. The Enterprise application has a built in CMS named Site Builder, which can be used to create websites utilizing the enterprise data very quickly.
The company has different systems to support their business namely ILM (Internet Lead Management System), Affiliate Portal, Organic Lead Generation Websites, Customer Information System etc. running in Legacy environment. As a technology partner, QuScient provides technical support to the company's properties and guidance to control the Legacy systems and migrate to the Enterprise application.
With QuScient as their technology partner, the company has brought down the average turn around time for adding a new customer to their system to 5 days, which is one third of the time they used to take. QuScient was able to stream line their process to achieve this.
The Franchise Business Application helps users to register for a Franchise, search for a Franchise and post lead information. This application makes use of the Enterprise framework and the same is developed using the Site Builder utility. Using the existing tool and integrating it with Enterprise helps the company to create multiple Franchise websites utilizing the existing framework with very minimum cost and time.
As part of the web development, QuScient is in the process of developing web properties for the company and its associates. This application makes use of the Enterprise Site Builder utility so that at a later point, the websites should be integrated to their Enterprise application.
We were engaged to develop reports, customize forms and to extract data from the existing Oracle applications system. The engagement commenced with an onsite visit to understand the current implementation. The university's Oracle Applications E-Business suite was reviewed with specific focus on HRMS & Payroll and Finance. The following reports and forms were developed and deployed remotely after formal knowledge transfer to the offshore development team:
- A set of MIS reports in the HRMS & Payroll module was developed using Oracle Discoverer
- Customized set of forms and templates in the HRMS module specifically in the recruitment workflow was developed
- Key financial data sets from modules such as AP, AR and Purchase were extracted
We were engaged to implement Advantage, a Student Information System (SIS) developed by FAME Inc. The goal was to install a centralized system for FOUR campuses of the institute and for migrating data to the new system from Gradpro (existing SIS), which was installed all the campuses.
- Our onsite team conducted a detailed system study of Advantage and Gradpro
- The proposed system structure was published and created on the centralized server
- Data migration from Gradpro to Advantage was meticulously planned and executed
- Advantage was deployed in a centralized server
- Gradpro was phased out from every campus and Advantage was live in a period of 3 months
- We trained the institute's technical staff on the Advantage product maintenance
404.932.3586
